Privacy Policy

At Bunny’s Home Care, we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard the data you provide to us.

1. Information We Collect

We may collect the following personal information:

• Your name, address, phone number, and email
  
• Service details, preferences, and appointment history
  
• Communication preferences, including SMS opt-in status
  
• Usage information if you visit our website
  

2. How We Use Your Information

Your information is used to:

• Deliver and coordinate high-quality home care services
  
• Respond to your inquiries and service requests
  
• Send important updates via phone, email, or text
  
• Improve our services and client communication
  

3. Sharing Your Information

We do not sell or rent your personal data. We may share information with trusted third-party providers who help us deliver services (such as SMS messaging tools). These providers are required to use your information only to support Bunny’s Home Care.

4. Data Security

We take steps to protect your personal information through secure systems and limited access. However, no system is 100% secure, and we encourage you to contact us if you have any concerns.

5. Your Rights

You may:

• Request access to or corrections of your data
  
• Opt out of communications at any time
  
• Request deletion of your information where appropriate
  

Please contact us at office@bunnyshomecare.net for any data-related requests.

6. Changes to This Policy

We may update this policy as needed. Continued use of our services implies acceptance of any updates.

Last Updated: 28/05/25